
SALES TOOLS: TELEPHONE TIPS
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- Smile
- Plan your calling times in your calendar on a daily basis
- Batch your phone calls
- Be careful with "how are you" on first calls
- Stand occasionally
- Make a game out of it
- Treat gatekeepers with respect – make him/her an ally
- Realize how important your call can be to the prospect and believe it yourself – exude confidence!
How to make more calls:
- Focus on numbers not results
- Use a headset
- Always use a script
- Have your call list ready
- Always have the next number ready to call
- The 5 minute rule
- Let the phone ring four times before disconnecting
- Don’t stay on hold forever
- Don’t leave messages with screeners
- Call when screeners are not there
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