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SALES TOOLS: TELEPHONE TIPS

  • Smile
  • Plan your calling times in your calendar on a daily basis
  • Batch your phone calls
  • Be careful with "how are you" on first calls
  • Stand occasionally
  • Make a game out of it
  • Treat gatekeepers with respect – make him/her an ally
  • Realize how important your call can be to the prospect and believe it yourself – exude confidence!

How to make more calls:

  • Focus on numbers not results
  • Use a headset
  • Always use a script
  • Have your call list ready
  • Always have the next number ready to call
  • The 5 minute rule
  • Let the phone ring four times before disconnecting
  • Don’t stay on hold forever
  • Don’t leave messages with screeners
  • Call when screeners are not there

 

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