You built a list, made suspecting calls, prospecting calls, follow-up calls, overcome objections and you have finally set an appointment. You worked pretty hard to earn your appointment, so it is probably a good idea to prepare properly.
PRE APPROACH CHECKLIST:
- Review company website
- Read recent articles on the company/industry
- Read the hoovers.com profile
- Speak to any contacts you may have at the company or within the industry
- Read the bio of the decision maker
APPOINTMENT PREPARATION CHECKLIST:
- Plan to be on time
- Your appearance and attitude
- Review notes from previous contact
- Your company’s value proposition
- Your discovery questions
- Your company’s philosophy
- Your company’s process
- The presentation tools you plan to use (brochures, site visit agenda, course manuals etc.)
- The objections you anticipate the prospect may have
- Your closing strategy-what is the next step with the prospect
- Roles during meeting (if more than one team member will attend)
LIKELY NEXT STEP ALTERNATIVES TO SUGGEST AT THE END OF THE CALL:
- Schedule site visit(s)
- Schedule another appointment with other decision makers
- Invite the prospect to company event
- Write a proposal and schedule a proposal presentation meeting
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