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SALES TOOLS: PRE-CALL PLANNING / INITIAL VISIT

You built a list, made suspecting calls, prospecting calls, follow-up calls, overcome objections and you have finally set an appointment. You worked pretty hard to earn your appointment, so it is probably a good idea to prepare properly.

PRE APPROACH CHECKLIST:
  • Review company website
  • Read recent articles on the company/industry
  • Read the hoovers.com profile
  • Speak to any contacts you may have at the company or within the industry
  • Read the bio of the decision maker
APPOINTMENT PREPARATION CHECKLIST:
  • Plan to be on time
  • Your appearance and attitude
  • Review notes from previous contact
  • Your company’s value proposition
  • Your discovery questions
  • Your company’s philosophy
  • Your company’s process
  • The presentation tools you plan to use (brochures, site visit agenda, course manuals etc.)
  • The objections you anticipate the prospect may have
  • Your closing strategy-what is the next step with the prospect
  • Roles during meeting (if more than one team member will attend)
LIKELY NEXT STEP ALTERNATIVES TO SUGGEST AT THE END OF THE CALL:
  • Schedule site visit(s)
  • Schedule another appointment with other decision makers
  • Invite the prospect to company event
  • Write a proposal and schedule a proposal presentation meeting

 

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