
SALES TOOLS: CLOSING MEETING BEST PRACTICES
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- Put enthusiasm into your presentation because you need a spark to light a fire.
- Communicate your presentation with conviction and passion as this is the emotional moment of connection between you and the prospect/customer.
- Support your key selling points with your presentation book.
- Have your presentation book handy for all of your sales appointments.
- Be on the lookout for buying signals so that you don’t oversell the prospect/customer.
- When you see a buying signal, test the waters by using a trial close to see if the prospect/customer is ready to moving forward.
- Tailor your presentation around the prospect/customer’s absolutes and primary motivating factors.
- Keep the presentation short and simple.
- Remember that closing is really the process of opening a relationship. Getting the buying commitment is not the only detail when it comes to closing.
- Most of the typical closing techniques like asking for the business are actually accomplished in the objections process. Focus your attention on helping the prospect/customer by sincerely addressing their concerns.
- Don’t over promise just to make the sale. You set yourself up for future customer disappointment, decreased repeat business and less referrals.
- Realize that many prospects/customers create buying resistance as a negotiating technique. Focus your attention on value, not price.
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