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SALES TOOLS: CLOSING MEETING BEST PRACTICES

  • Put enthusiasm into your presentation because you need a spark to light a fire.
  • Communicate your presentation with conviction and passion as this is the emotional moment of connection between you and the prospect/customer.
  • Support your key selling points with your presentation book.
  • Have your presentation book handy for all of your sales appointments.
  • Be on the lookout for buying signals so that you don’t oversell the prospect/customer.
  • When you see a buying signal, test the waters by using a trial close to see if the prospect/customer is ready to moving forward.
  • Tailor your presentation around the prospect/customer’s absolutes and primary motivating factors.
  • Keep the presentation short and simple.
  • Remember that closing is really the process of opening a relationship. Getting the buying commitment is not the only detail when it comes to closing.
  • Most of the typical closing techniques like asking for the business are actually accomplished in the objections process. Focus your attention on helping the prospect/customer by sincerely addressing their concerns.
  • Don’t over promise just to make the sale. You set yourself up for future customer disappointment, decreased repeat business and less referrals.
  • Realize that many prospects/customers create buying resistance as a negotiating technique. Focus your attention on value, not price.

 

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